Line Technician

Posting details

• Reference number: GSS26J-061495-000386
• Selection process number: 26-GSS-NAT-EA-686647
• Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
• Level: GL-EIM-10

Work environment

Shared Services Canada (SSC) is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

SSC is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQI+ community.

SSC has several networks within its Diversity community that promote equality in the workplace and help build a culture of mutual respect. The Diversity community explores ways to increase employee engagement on issues that affect the equity seeking groups. The following networks provide members with a safe place to connect, discuss common issues, exchange information and voice concerns:

• Indigenous Circle
• Black Employees Network
• Persons with Disabilities Network
• Pride Network
• Visible Minorities Network
• Women’s Network

Intent of the process

A pool of qualified or partially qualified candidates will be established and may be used to staff positions with similar qualifications, with various language requirements, in various locations, with various conditions of employment and/or various tenures within Shared Services Canada.

Important messages

Shared Services Canada (SSC) is committed to creating a workplace that is respectful of Canada’s two official languages. Imperative staffing of bilingual positions is the norm to ensure the bilingual capacity required to meet official languages obligations related to services to the public, personal and central services, and language of work. Language training is offered to SSC employees who would like to acquire or improve skills in either official language for developmental purposes.

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove obstacles without altering the criteria being assessed to allow candidates with functional limitations to fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a Royal Canadian Mounted Police (RCMP) civilian member currently assigned to SSC? If so, we encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through a Build Canada Exchange (previously Interchange Canada) agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.

SSC welcomes applications from eligible Veterans and Canadian Armed Forces (CAF) members. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Language requirements

Various language requirements and/or profiles