Applied ML Engineering - GenAI, AI Agent

Role Overview

Discipline / Category: Applied ML (Applied ML Engineering)

Shopify is hiring for a Applied ML Engineering - GenAI, AI Agent. Shopify is a digital by default company where employees work remotely across the Americas.

Join Shopify's innovative team as we develop an AI Personal Shopper to transform the online shopping experience. Leveraging cutting-edge AI, including Large Language Models (LLM) and advanced machine learning algorithms, you'll play a pivotal role in delivering personalized recommendations and insightful suggestions tailored to individual preferences. Our goal is to redefine e-commerce by creating a concierge service that enhances how customers interact with Shop and Storefronts. As a Machine Learning Engineering (MLE) lead or individual contributor, you'll be at the forefront of implementing AI systems at scale, directly empowering merchants and creating tangible solutions with real-world impact.

Responsibilities

• Develop and deploy Generative AI, natural language processing, and machine learning models.

• Design and produce scalable AI/ML system architectures.

• Implement data pipelines for fine-tuning LLMs.

• Solve high-impact data problems, delivering business impact through data and machine learning products.

• Prioritize and communicate effectively with both technical and non-technical audiences.

Requirements & Qualifications

• Mastery in building data products using generative AI, RLHF, and fine-tuning LLMs.

• End-to-end experience in training, evaluating, testing, and deploying machine learning products at scale.

• Experience in building data pipelines and driving ETL design decisions using disparate data sources.

• Proficiency in Python, shell scripting, streaming and batch data pipelines, vector databases, DBT, BigQuery, BigTable, or equivalent, and orchestration tools.

• Experience with running machine learning in parallel environments (e.g., distributed clusters, GPU optimization).

At Shopify, we pride ourselves on moving quickly—not just in shipping, but in our hiring process as well. If you’re ready to apply, please be prepared to interview with us within the week. Our goal is to complete the entire interview loop within 30 days. You will be expected to complete a pair programming interview, using your own IDE.This role may require on-call work.Ready to redefine e-commerce through AI innovation? Join the team that’s making commerce better for everyone.

Total Rewards & Flex Comp

Shopify offers a flexible compensation system (Flex Comp) that allows employees to choose their own balance between cash (base salary) and equity (RSUs and stock options). Work is digital by default with remote flexibility across the Americas.