Historical snapshotmid (2–5 yrs)Captured Oct 21, 2026, 6:02 p.m.

Account Executive - AI Solutions

Retention Express

Location
Atlanta, United States · Remote
Compensation
$120k – $150k • No equity
Employment
Full-time
Experience level
MID (2–5 years exp)
Specialization
Wellfound
Source
Wellfound

We are hiring two Founding Account Executives - AI Solutions who can drive revenue, own customer outcomes, and help shape how AI is deployed in real-world customer operations. Salary reflects OTE - salary + commission (50/50).

You will be responsible for selling Retention Express's omnichannel AI customer engagement platform, while staying close to the customer to ensure success, adoption, and long-term value.

What you'll do

Revenue Generation & Sales Execution

✓ Own the full sales cycle: outbound prospecting, discovery, demo, proposal, and close

✓ Sell consultative AI customer engagement solutions that deliver measurable operational and financial outcomes

✓ Build and manage a pipeline of SMB and Mid-Market businesses across membership, subscription, automotive, home services, healthcare, legal, property management, and other high-volume consumer service industries

✓ Identify customer pain points and position solutions tied to ROI, cost savings, and revenue impact

Solutioning & Customer Engagement

✓ Translate real-world operational challenges into AI + human solutions

✓ Collaborate with internal teams to design tailored customer playbooks

✓ Communicate technical and operational value to business and non-technical stakeholders

Post-Sale Ownership & Expansion

✓ Stay engaged post-sale to ensure successful onboarding and adoption

✓ Participate in periodic AI quality reviews to ensure customer conversations reflect brand objectives

✓ Identify upsell and expansion opportunities across accounts

Build & Improve the Sales Motion

✓ Contribute to refining messaging, pricing, and go-to-market strategy

✓ Provide feedback from the field to improve product, positioning, and onboarding

✓ Help build scalable sales playbooks as we grow