- Location
- Ottawa, ON, Canada · Onsite
- Compensation
- Not stated in this snapshot
- Employment
- Full-time
- Experience level
- SENIOR (8+ years exp)
- Specialization
- Quality Engineer, Discover Technata
- Source
- Discover Technata
Description
Job
Responsibilities
-
Directly interface with Customer Supplier Quality Engineers to collaborate on PI product quality topics
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Assist PI Sales team in on customer quality matters
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Lead 8D investigations into quality issues affecting customers in region
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Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)
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Support customer PPAP and documentation requests
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Facilitate and manage problem resolution with support from Engineering teams in company headquarters
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Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.
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Direct experience in automotive skillsets /customer interface on resolution of integrated circuit quality problems.
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Direct Experience managing 8D investigations and creating 8D reports
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Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality.
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Business level language proficiency in Mandarin and English
Qualifications
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B.S. degree in electrical engineering, Candidates with MSEE will be given preference.
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Minimum 8 years of engineering problem solving experience with semiconductor products
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Understanding of semiconductor product Failure Analysis practices