- Location
- Cleveland, OH, United States · Onsite
- Compensation
- Not stated in this snapshot
- Employment
- Not stated
- Experience level
- MID (2–5 years exp)
- Specialization
- Oracle
- Source
- Oracle
Role Overview
Qualifications
- Oracle Health Patient Accounting experience: Hands-on experience supporting or working with Oracle Health Patient Accounting, including familiarity with application functionality, configuration, and patient accounting workflows.
- Healthcare operations knowledge: Understanding of hospital patient accounting and revenue cycle processes and how technology supports daily operations.
- Technical troubleshooting skills: Ability to gather information, investigate application issues, document findings, and escalate complex problems appropriately.
- Communication and collaboration: Ability to work effectively with hospital users, technical teams, and stakeholders to understand needs and explain solutions clearly.
Responsibilities
Key Responsibilities Support Oracle Health Patient Accounting: Provide proactive and reactive application support, helping hospital users resolve issues and maintain effective patient accounting operations. Troubleshoot and resolve incidents: Investigate application and workflow issues, document solutions, and coordinate with Oracle Support, Product Development, and senior technical staff as needed. Assist with configuration and updates: Perform routine application configuration, software updates, upgrades, and validation activities, seeking guidance when needed. Improve workflows and documentation: Identify opportunities to streamline processes, reduce repetitive work, and maintain clear technical documentation and customer deliverables. Partner with and educate hospital users: Participate in customer meetings, communicate technical recommendations, and guide users on application features, changes, and best practices.
Key Responsibilities
- Support Oracle Health Patient Accounting: Provide proactive and reactive application support, helping hospital users resolve issues and maintain effective patient accounting operations.
- Troubleshoot and resolve incidents: Investigate application and workflow issues, document solutions, and coordinate with Oracle Support, Product Development, and senior technical staff as needed.
- Assist with configuration and updates: Perform routine application configuration, software updates, upgrades, and validation activities, seeking guidance when needed.
- Improve workflows and documentation: Identify opportunities to streamline processes, reduce repetitive work, and maintain clear technical documentation and customer deliverables.
- Partner with and educate hospital users: Participate in customer meetings, communicate technical recommendations, and guide users on application features, changes, and best practices.
Application Instructions
Apply directly on Oracle Careers at Oracle Health Patient Accounting Consultant.