- Location
- San Jose, United States · Onsite
- Compensation
- $65k – $90k
- Employment
- Full-time
- Experience level
- MID (2–5 years exp)
- Source
- Wellfound
Company: NNRoad Inc. (www.nnroad.com) Location: San Jose, CA (100% On-Site / In-Office) Job Type: Full-Time (Open to Recent Graduates & Alumni / Early-Career Professionals)
Compensation: $65,000 – $90,000 / year (Commensurate with experience and qualifications)
About Us & The Opportunity NNRoad is an established global HR and Employer of Record (EOR) solutions provider operating across 80+ countries. Building on over a decade of industry expertise, our Silicon Valley headquarters is launching a brand-new, technology-driven "Must-Do Admin" service and SaaS platform designed specifically for early-stage US startups—taking the headache out of statutory HR, payroll, bookkeeping, and corporate governance compliance.
We are looking for a high-ownership, tech-savvy HR, Payroll & Startup Operations Associate to join our core team in San Jose. This is not a siloed administrative desk job. You will wear multiple hats: acting as a trusted compliance practitioner for startup clients, a product co-creator shaping our proprietary software platform, an operational pillar for our US EOR business, and an AI builder who uses AI coding and AI agents to automate how professional services are delivered.
What You Will Do
- "Must-Do Admin" Service Design & Product Co-Creation
- Collaborate closely with leadership and the product team to design, refine, and standardize service modules and operational workflows for our startup "Must-Do Admin" offering.
- Act as the internal "Voice of the User"—providing continuous, practitioner-level feedback and feature insights to help shape and optimize our client-facing "Must-Do Admin" software platform.
- Client Service Delivery & Account Management
- Deliver seamless, end-to-end administrative compliance services to startup clients, including US/California HR setup, multi-state payroll processing, day-to-day bookkeeping, and annual statutory corporate filings (e.g., California Statement of Information, Delaware Franchise Tax, 1099s, and business license renewals).
- Serve as the primary Customer Success and Client Support contact, resolving client inquiries with speed, accuracy, and professionalism.
- Participate actively in Business Development (BD) initiatives, assisting with client consultations, service onboarding, and growth campaigns.
- US EOR Expansion & Internal Corporate Compliance
- Provide dedicated operational and compliance support to scale our Employer of Record (EOR) business across the United States.
- Manage and safeguard our own US entity’s internal HR, payroll execution, benefits administration, and annual corporate statutory filings to ensure 100% compliance.
- AI-Driven Workflow Transformation
- Actively embed AI into our daily business operations and client service delivery.
- Utilize AI-assisted coding ("vibe coding" / scripting) and build custom AI agents to automate repetitive compliance checks, document processing, payroll reconciliations, and client onboarding workflows.
Required Qualifications
- Education: Bachelor’s degree or higher (in Human Resources, Business Administration, Accounting, Finance, Information Systems, or a related field). Open to both recent graduates and alumni with prior work experience.
- US & California HR/Payroll Knowledge: Solid understanding of US federal and California-specific employment laws, labor compliance, and payroll regulations (e.g., W-2 vs. 1099, wage and hour laws, mandatory benefits, onboarding/offboarding rules).
- AI Coding & Agent Proficiency: Hands-on proficiency with modern AI tools—specifically experienced in AI-assisted coding and building/deploying AI Agents to solve real-world operational problems.
- Communication: Fluent written and spoken English with strong client-facing communication skills.
- Work Authorization: Must have valid legal authorization to work in the United States.
- Work Model: Must be able to work 100% on-site full-time at our office in San Jose, CA.
Preferred Qualifications (Strong Plus)
- Prior hands-on experience running US/California HR and payroll operations.
- Practical familiarity with mainstream HR & Payroll SaaS platforms.
- Knowledge or working experience in small-business bookkeeping and accounting software.
- Prior experience handling statutory corporate annual filings and entity maintenance (e.g., Secretary of State Statement of Information, annual reports, registered agent notices, or FinCEN BOI filings).
Who You Are
- Startup Mindset: You thrive in a lean, fast-moving environment where roles evolve rapidly and you are excited to build new business lines from the ground up.
- Builder vs. Operator: Whenever you do a manual task three times, your instinct is to build an AI agent or write an AI script to automate it.
- Detail-Oriented Owner: You understand that in payroll, bookkeeping, and statutory filings, accuracy and deadlines matter.
How to Apply Please submit your Resume (and optionally a brief note highlighting any HR/Payroll SaaS, bookkeeping, or AI coding/agent projects you have built) via the school portal or email to: [email protected] with the subject line: HR & Startup Ops Associate - [Your Name].