Software Engineer

Company Overview

Lenders spend over $24B every year hiring agents to perform manual, repetitive servicing work.

Existing AI solutions try to automate this, but they treat regulatory guardrails as an afterthought -

meaning they can’t guarantee compliance and can’t be trusted with critical servicing workflows.

Kato takes a different approach.

Regulations aren’t an afterthought - they’re the foundation. We start with a regulatory rules

system and layer an AI decision engine on top of it. With this architecture, we’re building an

AI-powered servicing platform that automates critical workflows across every channel with full

compliance and best-in-class recoveries. Human teams are then free to focus only on the judgment-driven work that truly needs them.

We are starting today with a compliance first Voice AI agent that handles outbound and inbound

loan servicing calls, and are already in production with major names in the fintech lending space like Bilt Rewards and Parafin.

Kato is founded by a team with deep operating expertise in financial services and software engineering:

• Pratik Risbud (CEO/Co-Founder): Former Investment Banker at Goldman Sachs and led Credit/Operations at Brex
• David Zhu (CTO/Co-Founder): Former Software Engineer at Google and Engineering Manager at Brex

Kato is backed by institutional capital from Pear VC and angel investors from top tech

companies such as Brex, Bridge, and Square. We are looking for top talent to join our team and power our growth.

The Role

We're seeking a driven, high-impact Software Engineer to work directly with customers to build

impactful new products and improvements. As our second engineering hire, you'll have an unparalleled opportunity to shape our technical foundation and future.

You'll own mission-critical projects driving company success, initially focusing on onboarding

new customers and augmenting our voice agent framework as new customer needs arise. The

role spans our entire technical stack - from real-time voice processing to customer-facing

dashboards, infrastructure scaling, and product expansion. There will be significant

opportunities to define product direction, build out engineering best practices and technical standards, and rapidly grow your scope and career.

Reporting directly to the CTO, this full-time role includes significant equity ownership.

Key Responsibilities

• Lead architecture and implementation of our real-time voice processing system
• Design and build scalable, fault-tolerant distributed systems
• Optimize LLM integration for natural, compliance-aware conversations
• Develop internal tools for voice agent monitoring and improvement
• Build customer-facing dashboards and reporting systems
• Partner with customers to translate requirements into technical solutions
• Establish engineering best practices and technical standards
• Drive technical decisions that shape product direction

Requirements

Must Have:

• Bachelor's degree in Computer Science or related field
• Excellent problem-solving and architectural thinking
• Strong communication and organizational skills
• "Owner's mindset" with bias for action
• Lives and breathes product and code quality
• Endless curiosity and learning drive

Nice to Have:

• 1-5 years of production software engineering experience
• Strong background in API design
• Experience with cloud infrastructure (AWS/GCP)
• Experience with real-time audio processing or WebRTC
• Background in Golang, TypeScript, or React
• Experience with LLM integration and prompt engineering
• DevOps and infrastructure automation experience
• Fintech or financial systems background

Tech Stack

• Backend: Golang, PostgreSQL,
• Frontend: TypeScript, React
• Infrastructure: AWS, Terraform, Kubernetes, Docker
• AI/ML: Large Language Models, Speech To Text, Text To Speech, LangChain
• DevOps: GitHub Actions, Datadog

Why Join Us

• Work with experienced founders who've built and scaled financial products for 9+ years
• Work with a CTO with experience in all stages of engineering maturity from 0 to 1,
• mid-stage startups, all the way to large enterprise companies
• Build something meaningful - this won’t be a 9-to-5. It will be intense, rewarding, and
• career-defining. You will own core customer relationships and parts of the technical stack
• from day one.
• Shape the technical foundation of a product revolutionizing a $58BN market
• Get unmatched career acceleration: you’ll be working directly with customers getting
• direct feedback and direction from customer needs.
• Direct impact on product strategy and company direction
• Work with cutting-edge technologies in AI, voice processing, and cloud infrastructure
• Define engineering culture and practices from the ground up