- Location
- Sunnyvale, CA, United States · Onsite
- Compensation
- $138,000 - $200,000 USD annually
- Employment
- Not stated
- Experience level
- SENIOR (6+ years exp)
- Specialization
- Technical Writer, Google
- Source
Role Overview
The Sellside organization works with millions of publishers across the world, funding and enabling a free and open web. This role will sit within our gTech Technical Writing team, which empowers publishers through intuitive self-service guidance and scaled technical clarity. By enabling fast problem-solving, we aim to promote feature adoption, maximize ad business, and minimize support escalations.
In this role, you will work proactively to create clear, detailed, lively educational content to help Google publishers reach their advertising goals. Our team has a growth mindset and looks for new ways to expand educational impact in the product. As a Google Technical Writer, in addition to writing traditional Help Center content, you will improve user experience with a variety of educational tools, work on cross-Sellside privacy, policy, and regulatory topics covering critical compliance issues, and will create in-product education such as tooltips, guided help, alerts, and notifications.
Responsibilities
- Translate technical, legal, and policy procedures into clear, readable summaries.
- Ensure our Help Centers continuously reflect up-to-date global regulatory information.
- Leverage use cases and metrics to focus documentation priorities and solutions.
- Partner with engineering, UX, and product teams to deliver accurate learning paths.
- Apply AI to efficiently draft, edit, and keep help content fresh.
Requirements & Qualifications
Minimum qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience.
- 6 years of technical writing experience or experience as an Information Architect or Content Strategist.
Preferred qualifications:
- 2 years of experience leading technical writing projects or teams.
- Experience writing on global legal and policy topics, including working with relevant cross-functional stakeholders.
- Experience documenting APIs, SDKs, and web technologies for DevOps practitioners or developers.
- Experience partnering with engineers and PMs throughout the software development lifecycle.
- Working knowledge of HTML.
Application Instructions
Apply directly on Google Careers at Technical Writer, Regulatory and Policy, gTech.
Direct application sign-in: Submit Application