- Location
- Texas, United States · Remote
- Compensation
- Not stated in this snapshot
- Employment
- Contract
- Experience level
- SENIOR (5+ years exp)
- Specialization
- UX Designer
- Source
- Wellfound
UX Designer & Strategist (Contract) Location: Remote (U.S.) Type: Contract, approximately 12 weeks, full-time, with potential to convert to permanent Pay: $40-45/hr on W2 Client: Healthcare Level: Mid to Senior Team: Digital Product / UX Start: ASAP
Need Native US Citizens for the role.
About the Role
We’re looking for a UX Designer & Strategist to lead experience strategy and design for a critical piece of a next-generation provider-matching and booking initiative.
You’ll own the post-booking experience: how patients interact with care pathways and **EMR **experiences once they’ve been matched and booked, and how that experience connects to the systems and workflows behind ongoing care.
This role is strategy- and research-forward. We care most about how you structure a complex problem, map it clearly, and turn research into an actionable design direction. You’ll also execute the artifacts yourself with minimal supervision. You’ll work alongside a lead researcher on the research plan, while you take primary ownership of the design and strategy deliverables.
What You’ll Do Develop the UX strategy for the patient’s post-booking experience across care pathways and EMR touchpoints.
Partner with the lead researcher on the research plan, and translate findings into clear strategic direction and design decisions.
Create and own core artifacts: user journey maps, user flows, and process maps that make a multi-system experience easy for stakeholders to understand.
Map how the booking experience hands off into the EHR, identifying friction points, edge cases, and opportunities across the patient journey. Produce wireframes and other design artifacts independently. Use AI tools to speed up research synthesis, artifact production, and iteration. Present strategy and artifacts to product, engineering, clinical, and research stakeholders, and iterate on their input.
Ground your design direction in usability, accessibility, and the realities of a regulated healthcare environment. What We’re Looking For
Required
**5+ years of UX design experience with a strong strategy and research orientation, shown in a portfolio (required for consideration).
Proven ability to develop UX strategy for complex, multi-step, multi-system experiences.
A genuine research background: comfortable co-planning research and turning findings into design decisions.
Strong skill in creating journey maps, user flows, and process maps for sophisticated problems. Ability to execute wireframes and design artifacts independently. Fluency with AI tools for research synthesis, artifact creation, and design iteration.
Expert-level Figma, plus comfort with FigJam, Miro, or similar diagramming tools.
Strong communication and stakeholder-management skills, and the discipline to work self-directed at a full-time pace remotely.**
Please include a portfolio or work samples showing:
Journey maps, user flows, and/or process maps for complex, multi-step experiences. UX strategy work that shows how you framed a problem and arrived at a direction. Wireframes or design artifacts you executed yourself.
Case studies that walk through your thinking (problem → research → strategy → artifacts → outcome) are strongly encouraged.
Note**This is an urgent requirement. Candidates must complete the assignment independently, without AI or other outside assistance. Please read the brief carefully and work on it yourself.