AI Solutions Architect (Voice & Telephony)

Job Title: AI Solutions Architect (Voice & Telephony)

The Mission: We are Biz Echo. We are building the "Siri" for business operations in British Columbia. Most agencies are just wrapping ChatGPT in a basic script. We aren't. We are architecting low-latency, hyper-realistic Voice Agents that manage appointments, handle emergency dispatch, and negotiate with humans in real-time.

⚠️ READ CAREFULLY: We receive hundreds of automated applications. To filter for attention to detail, we do not review standard resumes submitted through this platform's "Easy Apply" button. See the "Application Protocol" section below to find out how to get your profile seen.

We are looking for a Solutions Architect who is obsessed with speed. Your job isn't just to write code; it's to design conversational flows that feel human. You will act as our lead engineer, bridging the gap between LLM logic and Telephony infrastructure.

What You Will Build:

Low-Latency Voice Pipelines: Architecting flows that respond in under 600ms.

Resilient Telephony: Managing trunking, SIP headers, and call routing logic.

Function Calling: Building APIs that let the AI read/write to CRMs (JaneApp, Salesforce) instantly.

Hallucination Guardrails: Designing system prompts that prevent the AI from making things up.

The Stack (What you need to know):

Core: Python / Node.js

AI: OpenAI API, Anthropic, Custom LLM Orchestration.

Automation: Webhooks, REST APIs, JSON Schema.

Telephony: Understanding of SIP, VoIP, and programmable voice APIs.

Who You Are:

You hate latency. A 2-second delay annoys you physically.

You have built chatbots or voice agents before (and you know why most of them suck).

You want to work with a team that ships fast. We deploy updates daily.

The Deal:

This starts as a Contract/Project-based role with high autonomy.

Potential to transition into a Founding Engineer (CTO Track) role with equity for the right person.

Remote-first (but bonus points if you are in Vancouver for occasional strategy sessions).

⬇️ APPLICATION PROTOCOL (Required): We operate like an API. Incorrect requests are rejected. To apply, follow the below :

Locate our agency online (Biz Echo).

Navigate to our "Career Hub" (or Jobs page).

Accept the "Architect Challenge" and submit your blueprint there.

Only applicants who pass the site challenge will be contacted for an interview.