Platform Program Manager, AMP Partner Operations

Role Overview

Apple’s Partner Operations team is seeking an experienced, highly collaborative, and technically astute Program Manager to lead platform capability expansion across our Apple services partnerships.

Responsibilities

In this role, you will bridge business strategy, technical integration, and partner execution. You will guide global partners—spanning telecommunications carriers, subscription video on demand (SVOD) providers, and retail integrators—through the onboarding lifecycle, ensuring they can seamlessly adopt new platform capabilities. You will operate comfortably in the gray, translate complex commerce and linking architectures into actionable operational workflows, and drive alignment across Business Development, Engineering, Product, QA, Marketing, Legal, and more. You will also continue to refine parter onboarding and management processes and tools, utilizing innovative approaches - knowing when to use technical tools such as AI while understanding the necessity for face to face collaboration.

Requirements & Qualifications

Minimum Qualifications

8+ years of technical program or operations management experience driving complex, partner-facing integrations, digital customer journeys, and back-end platform capabilities.

Deep familiarity with subscription lifecycle mechanics, recurring billing, and API-driven partner integrations

Proven track record in end-to-end partner onboarding & operational readiness, from defining intake processes and writing operational requirements to coordinating production verification testing (PVT/UAT).

Strong cross-functional orchestration skills, with the demonstrated ability to lead workstreams across Engineering, Product, Business Development, Commerce/Billing, Legal/Privacy, and Regional Operations teams globally.

Strong analytical and problem-solving aptitude, with experience troubleshooting back-end event triggers, signaling mechanisms, and data-flow discrepancies across multi-party ecosystems.

Excellent written and verbal communication skills, capable of presenting technical concepts clearly to executive leadership, authoring partner-facing integration guides, and managing multi-stakeholder operational reviews.

Preferred Qualifications

BA/BS degree required; technical, engineering, or business operations background preferred.

8+ years of relevant industry experience in technical program management, partner operations, or systems integration.

Experience in telecommunications carrier billing, digital streaming services (OTT/SVOD), or digital commerce platforms is strongly preferred.

Compensation & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $119,700 and $225,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Application Instructions

Apply directly on Apple Jobs at Platform Program Manager, AMP Partner Operations↗.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant